Privacy policy

PRIVACY POLICY

At LETS BLOOM, S.A. DE C.V. (hereinafter, “the Merchant”), with address at Carretera Saltillo Monterrey (sin número), Kilometer 12, Col. Eulalio Gutiérrez, Ramos Arizpe, Coahuila, C.P. 25900, Mexico, personal data and, where applicable, sensitive personal data of our consumers and potential consumers (hereinafter, “personal data”), are treated strictly privately and confidentially. The collection, processing, transfer, and exercise of the rights derived from said personal data is carried out in accordance with the principles of legality, consent, information, quality, purpose, loyalty, proportionality, and responsibility established in the Federal Law on Protection of Personal Data Held by Private Parties, its Regulations, and other applicable provisions.

PURPOSES OF DATA PROCESSING

The Merchant collects the following personal identification and contact data: name, surname, gender, age, date of birth, address, postal code, phone number, mobile number, and email address. These data are collected for the following primary purposes:

- To comply with the legal relationship derived from the acquisition of products.  

- To handle complaints, suggestions, or recommendations regarding the use and application of products.  

Additionally, we may process your personal data for secondary purposes:

- Marketing, advertising, and commercial prospecting activities related to the Merchant or brands it distributes.  

- Quality and satisfaction evaluation of products and services.  

If you do not wish your personal data to be processed for these secondary purposes, you may express it by sending an email to hola@bbfamily.mx, to be included in our exclusion list called “consumers who do not wish to be contacted.”

Transfers of personal data with services and related companies, exclusively for marketing and advertising purposes. The Merchant may transfer your personal data (non-sensitive) to domestic or foreign third parties with whom it maintains a legal relationship, such as suppliers and commercial prospecting.

If you do not wish your data to be transferred, you may express it by sending an email to hola@bbfamily.mx. If no such refusal is received, we will understand that you grant your consent for such transfers. The Merchant will not transfer sensitive personal data without your express written consent, except as provided by Article 37 of the Federal Law on Protection of Personal Data Held by Private Parties.

EXERCISE OF ARCO RIGHTS AND WITHDRAWAL OF CONSENT

You may exercise at any time your rights of Access, Rectification, Cancellation, or Opposition (ARCO), as well as withdraw the consent granted for the processing of your personal data. To do so, you must send a request to hola@bbfamily.mx, attaching a copy of an official identification to prove your identity. The request will be handled in accordance with the terms and deadlines established by law.

MEANS TO LIMIT THE USE OR DISCLOSURE OF PERSONAL DATA

You may limit the use or disclosure of your personal data by requesting inclusion in our exclusion list “Contacts who do not wish to receive advertising,” by sending a request to hola@bbfamily.mx.

USE OF COOKIES, WEB BEACONS, AND SIMILAR TECHNOLOGIES

The Merchant may use cookies, web beacons, and other technologies to collect information such as browser type, operating system, pages visited, IP address, and links accessed.  

These technologies will be used for statistical purposes and to improve website content. You may disable the use of cookies through your browser settings.  

SECURITY OF PERSONAL DATA

The Merchant has adopted reasonable physical, technical, and administrative security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, access, or processing. However, you are responsible for taking appropriate measures to protect your devices and software from unauthorized access.  

MERCHANT WEBSITES

The Merchant’s websites, including ___________, collect personally identifiable information only if you voluntarily provide it. Such information will not be shared with third parties without your express consent.  

PROFESSIONAL OR COMMERCIAL RELATIONSHIPS

If you have a business or professional relationship with the Merchant, the data provided through the website may be used to handle your requests and contractual purposes. They may also be shared with third parties acting on behalf of the Merchant, in accordance with the terms of this policy.  

CHANGES TO THE PRIVACY NOTICE

The Merchant may amend this privacy notice at any time. Modifications will be available on the website ____________ or by direct notification to the email address provided by the holder, when applicable.  

Last updated: August 13, 2025

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All sales are deemed to take place in Mexico and are governed exclusively by Mexican law. Products comply with Mexican regulations. It is the buyer’s responsibility to ensure compliance with any applicable local, state, or federal requirements in the United States. Any dispute shall be resolved before the competent courts of Saltillo, Coahuila, Mexico.