Frequently Asked Questions
What are our opening hours?
Our business hours are Monday through Friday, 9:00 am to 6:00 pm. We're happy to help!
Where can I make my purchase?
You can make your purchase on our website, pay by credit card, deposit, or bank transfer. You can also purchase our products at official retailers and on platforms such as Amazon and Mercado Libre.
How long does it take for my order to arrive?
Our delivery times are 5 to 7 business days after your order is placed. Products marked as PRE-ORDER will be shipped on the date indicated in the listing.
Where can I see my tracking guide?
Check your email, don't forget your spam folder. If you haven't received your guide, please email us at ecommerce@bloomsandblends.com so we can help you with your order information.
What does PRESALE mean on my product?
Pre-order products are shipped on the date indicated in the listing. If your order includes a pre-order product, the entire order will be shipped on the pre-order date indicated.
Do we ship to the US and Canada? For our US and Canadian communities, we offer a special service with a shipping fee of approximately $1,100 MXN.